Now I’m getting upset!

Let me tell you about what is making me upset, not to say really pissed off.
The phone rings:

C: Hello Stinkypaw, this is Vivien for Dr. P’s office.
Your prescription is ready.
S: My prescription? What prescription?
C: Oh! You didn’t call to have it renewed?
S: No… what is it?
C: It’s for “Crapocream”.
S: But I didn’t call for that…

And that is when it hit me!

S: Did the pharmacy call, to have my prescription renewed?
C: Let me check. Yes they did. Were your renewals done?
S: Nope. They have this stupid rule that if a prescription was “originally”
prescribed more than a year ago, they won’t renew it.
They want a new one from the doctor.
C: Well, that’s ok, it’s renewed and ready for you to pick up.
You can come by anytime.
S: Yeah, ok… thanks!


Now I’m pissed! On Saturday I went to the pharmacy to get a new batch of “Crapocream” with Hubby. At one point the technician tells me that I will need a new prescription, since they system is showing that the one they have dates back to 2004, so more than their 1 year rule. I was confused. How could that be? I had more renewals and I knew (as well as Hubby) that that prescription had been renewed in the last year, like in March or something. On the actual paper of prescription they were a few items, but they only gave me one of them and kept the prescription. I remember at the time, asking them about the other 2 things, and their answer was “It will be in the system”. Yeah right! We discussed it a little with the technician who eventually gave me the “Crapocream”. Fine! She even asked me if I remembered the date of my last renewal! Yeah, ok! Of course I do! It was on… Let’s get real lady!


It wasn’t the first time they did this. Once they did it to Hubby, as well. On Saturday I think he was more upset than me about this rule of theirs. I understand the logic behind it, but when you have a condition that requires medication for the rest of your life , and you see your doctor yearly, you don’t need them to “put it in their system” and forget about it. That’s besides the times that they mess up the doctor’s name or even the patient’s name (they put my name on Hubby’s and vice versa)! So for them to have forgotten to enter the darn prescription in their friggin’ system isn’t surprising either!

According to my geek husband, from now on, we will scan our prescription before giving them to the pharmacist, so that we have a copy of what & when it was prescribed.

The other thing that is pissing me off is the fact that I have to drive to the doctor’s office, get that prescription and then pay him for it! You read right! The fugger charges for writing prescription if done outside a schedule visit!

A few months ago I saw him for my shaking bouts (due to my meds change from Brand to Generic, pharmacist decision!!!), and meant to ask him to renew something, but I forgot. I thought of it when I got home, so I called his office and asked if he could, since I was there moments ago. I was told they would call me when it would be ready. When I went to pick it up the secretary tells me that there’s a $5 fee. I was a little surprise, but I paid it. Then I asked for a receipt. They didn’t have any! And she had the nerve to tell me that it was only 5 dollars. Let’s just say that I wasn’t too impressed.

When I mentioned it to Hubby he was a little more lenient and reminded me that last winter we weren’t charged for our flu shots. Granted. But that wasn’t the point. Who were they to decide if it was only 5 bucks? I wanted a darn receipt. So, next visit I brought in a pad of receipts. I gave it to Vivien and said that I wanted my receipt. Turns out they did have receipts; they just don’t issue them – doctor’s order! Really? The patient has to request it with the doctor who will tell the secretary that it’s ok. Can you believe the scam this guy is running? I was so shocked that I didn’t even mention it to the doctor when I went in. Plus Hubby would have been embarrassed since he didn’t think I should have brought the pad in the first place.

Now that I have to go back, it won’t be before August (my next schedule appointment), I will demand a friggin’ receipt. And I better get one! I’m ready to fight them on this… and for some strange reason I think that this time Hubby will back me up about the receipt thing.